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知名高端汽车品牌-售后技术支持工程师

面议

北京 3年以上 大专 服务顾问/售后接待
  • 五险一金
  • 生日福利
  • 聚餐经费
  • 年底双薪
  • 年终分红
  • 全勤奖
  • 带薪年假
  • 弹性工作
  • 补充医疗保险
  • 定期体检
  • 节日福利

2019-06-19发布

职位描述

      Main responsibility:
      - Remote technical support over hotline service and on-site technical support
      - Remote failure diagnosing process reconstruction together with dealer technician
      - Failure analysis on the vehicle quality problems.
      - Communication with the dealers on the best practical solving method. Maintaining and repairing suggestion on the vehicle technology.
      - Information collection, analysis and reporting as per the OEM customer requirements. Interface of the vehicle technical issues to the parties inside and outside.
      
      Requirement/Basic Qualifications:
      - Be very familiar with the vehicle failure analysis in the after sales area.
      - Solid automotive industry experience in after sales at OEM or its dealers, repairing and failure analysis experience is preferred.
      - Solid experience in the field of E/E, or multimedia (DVD, Navigation), or interior/exterior, or chassis/engine/transmission.
      - Strong communication capability.
      - Fluent in written and verbal English skill.
      - Integrity, Team Spirit, Customer Orientation, Entrepreneurship, Responsibility for Safety

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